CALIFORNIA PRIVACY NOTICE

This California Privacy Policy applies solely to visitors, users, and others who reside in the State of California. The California Privacy Policy supplements the Privacy Policy above. To the extent any provision in this California Privacy Policy conflicts with a provision of the Privacy Policy, the California Privacy Policy shall govern with respect to visitors, users, and others who reside in the State of California.

TYPES OF PERSONAL DATA AND HOW WE USE YOUR PERSONAL DATA

Please read section 1(Personal data we collect and process) in the Privacy Policy for information about which types of personal data we treat and how we use your personal data.

SALE OF PERSONAL DATA

We do not, and will not, sell your personal data.

YOUR RIGHTS

California residents have the following rights:

1. Right to know about personal data collected or disclosed

  • The categories of personal data we collected about you;
  • The categories of sources for the personal data we collected about you;
  • Our business or commercial purpose for collecting that personal data;
  • The categories of third parties with whom we share that personal data;
  • The specific pieces of personal data we collected about you; and/or
  • If we disclosed your personal data for a business purpose, including lists of sales, identifying the categories of personal information that each category of recipient purchased or obtained.


  • 2. Right to request deletion of personal data

    You have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (instructions and description below), we will delete, and direct our service providers to delete, your personal data from our records, unless an exception applies.

    We may deny your request to delete your personal data if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal data, fulfill the terms of a written warranty or product recall in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug or identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise that consumers right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546, et seq.)
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with a legal obligation; and/or
  • Make other internal and lawful uses of the personal data that are compatible with the context in which you provided it.


  • 3. How to exercise your right

    To exercise your right to know about, access, or delete personal data, please submit a verifiable consumer request to us by Emailing us at: support@isoundpeats.com

    Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal data. You or your authorized agent may only make a verifiable consumer request for access or data portability twice within a 12-month period.

    Your verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data, or an authorized representative;
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

  • We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

    Response timing and format:

    We will confirm receipt of a request within 10 days and provide information about how we will process the request. We endeavor to substantively respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosure we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal data that is readily useable and should allow you to transmit the data from one entity to another entity without hindrance.

    We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

    4. Right to Non-Discrimination

    We will not discriminate against you for exercising any of your rights under the California Consumer Protection Act. Unless permitted by the California Consumer Privacy Act, we will not:

  • Deny you goods or services;
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
  • Provide you a different level or quality of goods or services;
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

  • California Shine the Light Law: California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact support@isoundpeats.com

    Online tracking: Please note that our websites do not support “Do Not Track” browser settings and do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable data.

    SOUNDPEATS does not offer any financial incentive programs to consumers and do not estimate consumer’s data present a significant value to SOUNDPEATS , as we do not sell your personal data.

    Contact us

    Looking for support with a personal touch? Feel free to give us a call, send us an email, or start a chat with us for further support. Learn more about our Privacy Policy

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    Customer Service Phone
    +1 (855)997-4505 (US)
    9:00 am to 5:00 pm PST, Monday - Friday

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    +86 - 136 3166 4434

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    We’ll get back to you within 48 hours of receiving your request.